Delete Account or Data

WeStamps · Data Deletion Request

Account & Data Deletion

Your privacy matters. All requests are processed within 30 days.

How to Submit a Request

Email us at support@westamps.net and include the following in your message:

Your account email address

The email you used to sign up or log in to WeStamps

Your user type

Customer (loyalty card holder) or Business Owner

Type of request

Full account deletion —or— Personal data deletion only

Please send your request from the same email address or Google account you used to sign in to WeStamps so we can verify ownership.

Request Types

Full Account Deletion

Your WeStamps account, profile, loyalty cards, stamps, and personal data are permanently deleted. This cannot be undone.

Personal Data Deletion Only

Personal identifiers (name, email, device data) are removed or anonymised, but anonymised transaction records may be retained for audit and legal compliance.

What Happens After You Request

We verify ownership of the account.
We process your request within 30 days of receipt.
You will receive a confirmation email once deletion is complete.
If you have an active paid subscription, we will assist with cancellation before completing the request.

Data Retention

Some records may be retained where required by law or for legitimate business purposes, including:

Security and fraud prevention
Legal and regulatory compliance
Transaction, billing, and audit history
Dispute resolution

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Send Your Request

We respond within 1 business day

Email Support

support@westamps.net

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