Terms & Conditions

Welcome to WeStamps. These Terms & Conditions ("Terms") govern your access to and use of the WeStamps platform, including the customer app, website, business PWA, loyalty cards, rewards, promotions, ordering, booking, QR codes, and business subscription features (the "Services").

By creating an account, scanning a QR code, joining a loyalty program, placing an order, making a booking, subscribing to a business plan, or otherwise using WeStamps, you agree to these Terms.

If you do not agree to these Terms, you must stop using WeStamps immediately.

WeStamps is a technology platform that provides software tools to connect customers and participating businesses for loyalty cards, rewards, promotions, orders, and bookings.

WeStamps provides software tools only. WeStamps does not own, operate, control, or manage any participating business.

WeStamps is not the restaurant, store, service provider, seller, employer, delivery company, payment processor for customer orders, or party responsible for any business-customer transaction.

WeStamps is not responsible for the quality, safety, legality, availability, pricing, taxes, delivery, fulfilment, or accuracy of any business product, service, order, booking, reward, or promotion.

Customers and businesses interact with each other at their own risk. Any transaction, agreement, or dispute is solely between the customer and the business.

Customers are responsible for: • providing accurate account information, • keeping login details secure, • using rewards honestly, • not abusing QR codes, stamps, referrals, promotions, orders, or bookings, • confirming order, booking, reward, and promotion details directly with the business, • and paying the business directly where payment is required.

Customers should verify business details, hours, availability, prices, and reward terms directly with the business before relying on them.

WeStamps is not responsible if a business refuses, changes, cancels, delays, or fails to honour any reward, promotion, order, booking, or service.

Businesses are fully and solely responsible for: • their business profile information, • menu and service accuracy, • prices, • taxes, • product and service availability, • order fulfilment, • booking fulfilment, • refunds and cancellations, • customer service, • loyalty reward rules, • honouring rewards and promotions, • complying with all applicable laws, • and having the proper licences, permits, insurance, and authority to operate.

Businesses are responsible for the accuracy of all content they publish on WeStamps, including descriptions, prices, images, promotions, and reward terms.

WeStamps does not verify, endorse, or guarantee any business, product, service, reward, or promotion listed on the platform.

Each business controls its own loyalty program, including stamp rules, reward values, expiry, limits, and redemption conditions.

Rewards are offered by the business, not WeStamps. WeStamps does not guarantee any reward, stamp, discount, free item, or promotion.

Businesses may change, limit, expire, or cancel their loyalty program, rewards, or promotions at any time at their discretion.

WeStamps may correct, reverse, remove, or investigate stamps or rewards that appear suspicious, fraudulent, duplicated, or the result of system error or abuse.

WeStamps is not responsible if a business refuses, changes, or fails to honour a reward or promotion.

WeStamps may allow customers to place orders with participating businesses through the Order Ahead feature.

WeStamps does not prepare, sell, deliver, or guarantee any food, product, or order. Customer orders are fulfilled entirely by the business.

Payment for customer orders is handled directly with the business unless otherwise stated. WeStamps does not process online payment for customer orders at this time.

WeStamps is not responsible for order delays, wrong items, unavailable items, quality issues, allergy issues, refunds, cancellations, or any dispute between a customer and a business regarding an order.

Customers should confirm order details, pickup instructions, and payment directly with the business.

WeStamps may allow customers to request appointments or bookings with participating businesses.

Businesses are responsible for confirming, rejecting, rescheduling, completing, or cancelling bookings. WeStamps does not guarantee that any booking request will be accepted.

WeStamps does not guarantee service quality, availability, timing, safety, results, or customer satisfaction.

Any dispute regarding a booking or service is solely between the customer and the business. WeStamps is not a party to any booking agreement.

Businesses are responsible for the promotions they create, including their content, accuracy, availability, and honouring.

WeStamps does not guarantee promotion accuracy, availability, or honouring. Promotions may expire or be changed by the business at any time.

Promotion emails are currently disabled. Promotions may appear in-app only unless WeStamps enables other notification methods in the future.

WeStamps is not responsible if a business refuses, changes, cancels, or fails to honour a promotion.

Business subscriptions are for business users only and are managed through the website or business PWA. The customer app remains free.

Business subscription payments are processed by Stripe or another authorized payment processor. WeStamps does not store full card details.

Subscription fees may vary by country or region. Canada and Philippines pricing may differ.

WeStamps may change future pricing with notice where required by law. Existing subscription terms may continue according to Stripe and subscription settings.

Businesses are responsible for their taxes, billing details, and cancellation management.

Business subscription pricing may depend on the business country selected during registration.

The saved business country is used for billing and does not change based on travel, IP, or location.

WeStamps may verify or correct country information if misuse, fraud, or incorrect selection is suspected.

Users may not manipulate location, IP, browser settings, or requests to obtain unauthorized pricing.

WeStamps may suspend, restrict, or terminate any account, at its discretion, for: • fraud, • fake business information, • suspicious activity, • abusive behaviour, • security risks, • payment failure, • violation of these Terms, • legal or compliance issues, • or misuse of QR codes, stamps, rewards, promotions, orders, bookings, or subscriptions.

Suspended businesses may be hidden from customers and blocked from using platform features, including QR joining, orders, bookings, promotions, scanner, and dashboard tools.

WeStamps is not liable to any user or business for suspending, restricting, or terminating an account under these Terms.

Users must not: • hack, scrape, reverse engineer, or attack WeStamps, • access another user's account or data, • manipulate stamps, rewards, orders, or bookings, • create fake accounts, • submit false business information, • upload harmful files or scripts, • abuse promotions or referrals, • or use WeStamps for any illegal, misleading, harmful, or fraudulent activity.

WeStamps may investigate, invalidate, suspend, or remove accounts and activity that violate these Terms.

WeStamps handles personal information according to the WeStamps Privacy Policy, which is incorporated into these Terms by reference.

Customers can only see their own account information, wallet, cards, orders, bookings, rewards, and notifications.

Businesses can only see customer, order, and booking information connected to their own business.

WeStamps admins may access information for support, security, fraud prevention, and platform operation.

WeStamps does not sell personal customer information.

WeStamps may use third-party services such as: • Stripe for payment processing, • hosting providers, • email providers, • app stores (Apple App Store and Google Play), • and analytics and security tools.

WeStamps is not responsible for third-party outages, errors, payment issues, policy changes, or any failure of a third-party service.

The WeStamps mobile app is customer-only. Business features are available through the website or business PWA only.

App store availability may vary by country or region.

Apple Inc. and Google LLC are not responsible for WeStamps business operations, rewards, orders, bookings, or promotions.

Users must also follow the applicable Apple or Google terms and policies when using the mobile app.

WeStamps is provided "as is" and "as available."

To the maximum extent permitted by law, WeStamps does not guarantee uninterrupted service, error-free operation, business success, increased customers, increased revenue, customer retention, reward redemption, order volume, booking volume, or platform availability.

WeStamps does not warrant that the platform will meet your requirements, that rewards or promotions will be honoured, or that orders or bookings will be fulfilled.

To the maximum extent permitted by law, WeStamps is not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profit, lost revenue, lost data, lost business, customer disputes, business disputes, order issues, booking issues, product or service quality issues, or reward and promotion disputes.

To the maximum extent permitted by law, the total liability of WeStamps for any claim arising from your use of the platform is limited to the amount you paid to WeStamps in the three (3) months preceding the claim, or, if you are a free user, to zero.

This limitation applies even if WeStamps has been advised of the possibility of such damages.

To the maximum extent permitted by law, businesses and users agree to defend, indemnify, and hold harmless WeStamps from any claims, damages, losses, costs, legal fees, disputes, or liabilities arising from: • their use of WeStamps, • their business operations, • their products or services, • their orders or bookings, • their rewards or promotions, • their violation of these Terms, • their violation of laws, • or their content or information.

WeStamps may update these Terms from time to time. Updated Terms will become effective upon posting within the app or website.

Continued use of WeStamps after updates means you accept the revised Terms.

It is your responsibility to review these Terms periodically.

These Terms are governed by the laws of British Columbia and applicable Canadian laws, unless another jurisdiction is required by law.

Any dispute arising from these Terms or your use of WeStamps shall be resolved in the courts of British Columbia, Canada, unless another jurisdiction is required by law.

For questions or support, contact:

WeStamps Email: support@westamps.net Phone: +1 (236) 877-7880